As account manager, Aisha is responsible for growing and maintaining business in assigned law firms and corporations, mainly focusing on our Patent and Trademark Search Services. With a strong background in interpersonal communication, she provides excellent customer service to new and existing clients.
She serves as the first point of contact for all services, including Patent and Trademark Searching, Monitoring Services, E-Discovery and Managed Docketing. Aisha fields all client questions, concerns, and project intake for assigned law firms and corporations. She oversees all matters from open to close, communicating client requests between departments and monitoring all client issues.
While earning her undergraduate degree, Aisha worked at the largest hardware chain in the country. She worked for four different departments and earned several customer service awards including the Vice President Award for Customer Service, only taking a break to study abroad at Chiang Mai University in Thailand.
Aisha earned her BA in English and Asian Studies from the Coe College.
BA in English and Asian Studies from the Coe College