As account manager, Adam is responsible for growing and maintaining business in assigned law firms and corporations, mainly focusing on our Patent and Trademark Search Services. With a strong background in consumer relations, he provides excellent customer service to new and existing clients.
He serves as the first point of contact for all services, including Patent and Trademark Searching, Monitoring Services and Managed Docketing. Adam fields all client questions, concerns, and project intake for assigned law firms and corporations. He oversees all matters from open to close, communicating client requests between departments and monitoring all client issues.
Adam’s experience also includes managing a small guitar shop, in which he assisted customers in purchasing new and vintage guitars and amps, as well as provided guitar lessons to students.
Adam earned his B.M.A. with an emphasis in Business and minor in Psychology, from DePauw University.