As account manager, Mary is responsible for growing and maintaining business in assigned law firms and corporations, mainly focusing on our Patent and Trademark Search Services. With a strong background in interpersonal communication, she provides excellent customer service to new and existing clients.
She serves as the first point of contact for all services, including Patent and Trademark Searching, Monitoring Services and Managed Docketing. Mary fields all client questions, concerns, and project intake for assigned law firms and corporations. She oversees all matters from open to close, communicating client requests between departments and monitoring all client issues.
Mary’s experience also includes non-profit fundraising for her alma mater. By reaching out to alumni, she raised funds that significantly contributed to many essential programs for the school.
Mary earned her BA in communications from the University of Arizona.
University of Arizona